![]() For additional assistance, please contact the ITS Help Desk at 20 or visit the website to view answers to trending questions, search how-to articles, start a chat, or report a problem.Store for UWL students (must contact theEagle Help Deskto add to your Duo account). See DUO Everywhere Frequently Asked Questions (FAQs) for more information. My Duo Mobile app sent me a push notification or SMS code without me.Prior to travel or work, you can obtain 10 backup codes to use when you do not have access to your authentication device.Can I authenticate without a smart phone?. ![]() How do I authenticate with sites at Yale, including VPN with An圜onnect?. ![]()
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